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How to choose your feed-in tariff supplier

You may not know this, but you do not have to get your feed-in tariff paid by the energy company that you buy your electricity from. You can shop around to find the one that offers you the best deal. At the moment they all pay out exactly the same rate, so you'll probably want to choose the one which gives the best service.

On the surface it may seem sensible to ask the company that supplies your electricity to pay your feed-in tariff. However, we have heard on the grapevine that the quality of feed-in tariff service varies hugely, and that even some of the big 6 energy suppliers are not delivering the level of service that they are required to.

In some cases microgenerators are not being paid for their generation. While the feed-in tariff levels are generous and will, in theory, deliver a good return on your investment, if you do not receive the money you are entitled to, your great investment opportunity quickly vanishes.

To figure out if your supplier’s feed-in tariff service is up to scratch, we recommend you ask them the following questions:

1. How long will it take for you to register my generator for the feed-in tariff?

2. Will you notify me when I am registered?

3. When will you ask me for generation meter readings?

4. How often will you pay me?

5. When will you pay me?

6. How will you pay me (cheque or account transfer)?

7. How many people work in your feed-in tariff team?

By asking these questions, you should get a feel for whether they can deliver a competent service or not, which will help you decide whether you want to use your existing supplier to pay your FIT or choose someone else. 

More information about choosing feed-in tariff suppliers from YouGen

Which energy company is most helpful about the feed-in tariff?

Over 70% of Eon customers have trouble getting FIT payments

Got a feed in tariff complaint? You may need this guide!

Feed-in tariff information page

Photo by Ole Houen


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